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AI receptionist for aesthetic clinics

Don’t let high-intent treatment enquiries go cold.

Clinqly answers questions using the information you provide, books consultations, follows up with warm prospects and brings medical or suitability questions to a practitioner.

22:40 · Clinic closed since 19:00Nadia FaroukInstagram

Hi! How much is a course of skin boosters?

Consultation booked · 18:30

Treatment interest fades fast when replies are slow.

The DM lands at 22:40. By morning they have messaged two other clinics.

  • The best enquiries arrive after closing
  • Front of house is with a client
  • Warm prospects go quiet, and nobody chases
Nadia FaroukInstagram22:40 · Clinic closed since 19:00

Hi! How much is a course of skin boosters?

A course of three is £540, and the consultation is £30, redeemable against treatment. Have you had them before?

No, first time. My skin is quite dry at the moment.

Qualification summary

Service
Skin booster consultation
Focus
First-time enquirer · evenings only
Timeline
This week

Interest becomes a consultation, not a maybe.

When somebody does not book, the follow-up runs itself and stops on reply.

  1. 22:40Enquiry lands

    Hi! How much is a course of skin boosters?

  2. 22:40Answered from approved pricing

    A course of three is £540, and the consultation is £30, redeemable against treatment. Have you had them before?

  3. 22:41Consultation offered

    A practitioner will talk that through at the consultation. Wednesday 18:30 with Imogen Sayer, or Saturday 11:00?

  4. 22:43Consultation booked

    Skin booster consultation · 18:30 with Imogen Sayer

Imogen SayerAesthetics practitionerPractitioner portal
Thursday 12 March18:30 Skin booster consultation · 30 min19:15 Anti-wrinkle consultation · 30 min
Time off recordedThursday 12 March · from 18:00

Those consultation times are no longer offered to prospective clients.

Illustrative product example · synthetic clinic and team

The moment a question turns medical, it stops being answered.

I take medication. Is this something I can have?

Left suitability to the practitionerSkin concern noted, not assessed

Clinqly handles approved information and consultation flow. Practitioners make treatment decisions.

Front of house arrives to

  • Skin booster consultation booked · 18:30
  • Nurture follow-up still running · Ruth Achebe
  • Marek Lindqvist waiting on a practitioner

Needs you · 2

Marek LindqvistInstagramEscalated6m ago

Asked whether medication affects treatment

Assign
Elena VossWhatsAppBooking28m ago

Wants Saturday 11:00, now taken

Review

More consultations progressed. Fewer high-intent enquiries forgotten.

Front of house stops refreshing four apps, and high-intent interest stops going to whoever replies first.

Answers come from your approved pricing and information Draft it, validate it, then activate it Medical questions go straight to a practitioner

Two clinics, one operation.

Treatments, practitioners and consultation availability vary by clinic.

Aurelia · Marylebone
Services
9 treatments
Team
3 practitioners
Booking page
/book/marylebone
3 consultations booked
Aurelia · Chiswick
Services
6 treatments
Team
2 practitioners
Booking page
/book/chiswick
1 consultation booked

Across both · 4 consultations booked · follow-up sends from your own domain

Each clinic remains specific. The owner can still see the wider operation.

Start yourself, or set it up with us.

We configure Clinqly around the way your clinic already works.

Your initial guided setup session takes less than an hour.

  1. 1Understand your clinicTreatments · Approved pricing · Practitioners · Website widget · Locations
  2. 2Configure how work movesConsultation availability · Qualification · Nurture follow-up · Practitioner handover
  3. 3Review and activateConfirm the journey · Validate the replies · Activate when ready

Bring one late-night enquiry. See where it gets to by morning.

Send one DM. We’ll show the reply and the consultation.

Founder-led setup around your clinic.

Will it recommend treatments?

No. It shares approved information and offers a consultation. Suitability and treatment decisions stay with your practitioners.

Does it answer the clinic phone?

No. It does not take calls. Clinqly handles Instagram, WhatsApp, Facebook and website enquiries.

Can it book treatments directly?

Where you require a consultation first, it books the consultation. You decide which services can be booked without one. Confirmed bookings include a secure link to reschedule or cancel.

What about suitability and clinical questions?

Clinqly answers non-clinical questions using information your clinic provides and guides people towards a consultation. It never assesses suitability, diagnoses or gives clinical advice. Those questions are noted for the consultation or handed to your team.