Clinqly for Customer Support
AI front-line staff for customer support
Clinqly answers repetitive questions from your knowledge base around the clock and hands agents clean, structured cases, so your team spends time where it counts.
- 14-day free trial
- No contract
- Live in under an hour
- UK-based support
CS-1042
Incoming request
Latest message
Escalated · Awaiting agent
Repetitive questions deflected automatically
Billing, technical, and sales intent separated
Structured, prioritized cases for your agents
Common challenges for customer support
- Agents answer the same questions all day
- Overnight gaps leave customers waiting until morning
- Sales and support enquiries get mixed in one inbox
Reduce ticket volume while improving first response on your website.
Conversation flow
Support request
My broadband has been down since yesterday, I've restarted the router twice.
Answer + capture
Topic: Technical issue · Urgency: High · KB answer provided · Escalation flagged · Score 72 WARM
Team handoff
Structured case in inbox · Agent notified · Status: In progress
How it works
Answer → Capture → Escalate
- 1
Answer from your knowledge base
Clinqly responds to billing, coverage, and how-to questions from your approved docs, deflecting the repetitive load around the clock.
- 2
Capture structured context
It works out whether an enquiry is billing, technical, or sales, captures the detail, and scores urgency before anything reaches your team.
- 3
Escalate only what needs a human
Cases that genuinely need an agent arrive structured and prioritized, no booking flow forced on a support conversation.
Why customer support choose Clinqly
24/7
Every enquiry captured and scored, even when you're closed
< 1 hr
From sign-up to live on your website
No contract
Month-to-month, cancel anytime
FAQ
Customer Support, common questions
Can Clinqly handle support, not just bookings?
Yes. In support mode it answers from your knowledge base, captures structured context, and escalates to your team without forcing a booking flow.
How does the AI use our information?
You upload PDFs, add your website URL, and enter FAQs. Clinqly answers from your approved content, not generic AI guesses, and cites sources.
Is customer data handled securely?
Conversation data is stored in Supabase with row-level security per workspace. See our Privacy Policy for processing and retention details.
Ready to get started?
Start free trial on all plans. Free setup during rollout, live in under an hour.