Privacy Policy
Last updated: May 2026
Overview
Clinqly helps consultation-led clinics capture and manage treatment enquiries. This policy describes how we handle personal data for clinic staff and website visitors who use the consultation widget.
Data we collect
- Clinic account details (email, organization and clinic names)
- Lead enquiry data submitted via the widget (name, email, phone, treatment interest, conversation transcripts)
- Knowledge base content uploaded by clinics to train their AI receptionist
- Technical data such as source URL and UTM parameters when provided
How we use data
We process data to provide the service: qualifying enquiries, notifying clinic staff, sending follow-up emails configured by the clinic, and powering AI-assisted responses using clinic-specific knowledge.
Sub-processors
We use Supabase (hosting and database), Resend (transactional email), and AI/embedding providers configured for your deployment (e.g. OpenRouter, Jina). Clinics are responsible for their own website embed and patient communications.
Contact
Questions about this policy: hello@clinqly.com